Since 1909, Armstrong Bank has taken pride in providing exceptional customer service. As a family-oriented bank with locations across Oklahoma and Arkansas, our banking experts live and work in the communities that they serve. Armstrong employees dedicate their time and talents to a wide variety of community organizations and are always working to exceed community and customer expectations.

Banking

Armstrong Bank

Armstrong Bank's headquarters in Muskogee, OK, United States

Billy Taylor

Bill Shelby

Lainey S Phillips

James Maddux

Courtney Quidley

Matt Mason

Josh Edge

Nick Jones

Ron Davis

Aaron Kesler

Brenda J Wood

Joe Perryman

The Leadership Team at Armstrong Bank is responsible for setting strategic direction, overseeing key operational areas, and ensuring the bank's long-term success. Comprised of senior executives, market presidents, and vice presidents, the team focuses on driving growth, fostering community relationships, and maintaining high standards of customer service. Their collective expertise guides the bank in achieving its mission and exceeding customer expectations across Oklahoma and Arkansas.

Leadership Team

The Market & Branch Management team at Armstrong Bank is responsible for overseeing the operations, performance, and strategic growth of our branch locations across Oklahoma and Arkansas. Comprising various market presidents and branch managers, this team ensures exceptional customer service, enhances community relationships, and drives local business development. Through leadership and operational excellence, they work to meet and exceed both community and customer expectations.

Market & Branch Management

The Finance and Analysis Team at Armstrong Bank is responsible for managing the financial health and risk assessment of the organization. This team conducts detailed financial analyses, investment planning, and credit risk evaluation to support strategic decision-making. By leveraging their expertise, they ensure efficient use of resources, compliance with financial regulations, and optimization of financial performance to serve the bank's goals and community commitments.

Finance and Analysis Team

The Customer Service & Relationship Management team at Armstrong Bank is responsible for delivering exceptional customer support, addressing client inquiries, and ensuring a positive banking experience for all customers. This team, comprising Customer Service Representatives, Client Services Representatives, and Relationship Bankers, focuses on building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored banking solutions. By leveraging their local community involvement and banking expertise, they work collaboratively to exceed customer expectations and foster long-term client loyalty.

Customer Service & Relationship Management

The Operations Team at Armstrong Bank is responsible for ensuring the efficient and seamless day-to-day functioning of various bank services. This includes overseeing facilities maintenance, managing payment and treasury operations, directing call center activities, and ensuring optimal market performance. By focusing on these critical areas, the team supports high customer satisfaction and operational excellence across all branches.

Operations Team

The Marketing and Communications team at Armstrong Bank is responsible for developing and executing marketing strategies to enhance the bank's brand and support customer engagement. This team creates and manages promotional materials, oversees online and offline advertising campaigns, and ensures clear and effective communication with customers. They also play a crucial role in community outreach initiatives, aligning with the bank’s dedication to serving and engaging local communities.

Armstrong Bank

Org chart

Teams

Leadership Team

Market & Branch Management

Finance and Analysis Team

Customer Service & Relationship Management

Operations Team

Marketing and Communications

Offices

Armstrong Bank

Org chart

Teams

Leadership Team

Market & Branch Management

Finance and Analysis Team

Customer Service & Relationship Management

Operations Team

Marketing and Communications

Offices

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