Nathaniel Cole serves as the I.T Project Lead at Array since September 2024, managing technology and support projects in networking & cybersecurity, hardware asset management, and employee onboarding/offboarding. Prior experience includes a role as Sr. Tier 3 Support at Wells Fargo starting in October 2021, where Nathaniel resolved over 2400 escalated tech issues, conducted training for new hires, and stayed current with industry knowledge through 200 tech courses. Previously, Nathaniel was a Senior Technical Consultant at Spectrum Business from July 2018 to October 2021, where strong relationships were built with clients to enhance sales and customer communication, resulting in a significant increase in the customer base. Nathaniel holds a Bachelor's degree in Information Technology from the University of South Carolina and a certificate in Cyber Security and Networking from the Center of Advanced Technical Education.
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