Elyse Flick

Elyse Flick is an experienced professional in client services and program management, currently serving as the Senior Director of Client Services, Concierge at BrandYourself since March 2016. In this role, Elyse oversees a team of 25+ Reputation Specialists and achieves high customer retention through enhanced service quality and strategic incentives. Previous positions include Director of Client Services and Concierge Program Manager, where responsibilities encompassed team leadership, client satisfaction management, and revenue oversight. Elyse's earlier experience at Franklin & Marshall College included roles as House Coordinator and Creative Writers Corps Coordinator, focusing on administrative support, program development, and mentorship. Elyse holds a Bachelor of Arts in English-Creative Writing from Franklin & Marshall College and a Digital Design - Print Certificate in Graphic Design from the Pennsylvania College of Art and Design.