Chris Ascencio Mancia

Service Desk Technician Level I at Arraya Solutions

Chris Ascencio Mancia is an experienced IT professional with a strong background in service desk and desktop support roles. Currently serving as a Service Desk Technician Level I at Arraya Solutions since December 2021, Chris has previously worked as a LAN Technician at Cenlar FSB, completing extensive laptop refresh projects and desktop setups. In a prior role as a Deployment Technician at Good Shepherd Rehabilitation Network, Chris successfully migrated approximately 600 users from Windows 7 to Windows 10 across multiple locations. Chris also has experience managing IT operations as an IT Coordinator at Child Guidance Resource Centers, where analysis of complex server issues and supervision of help desk technicians were key responsibilities. Chris’s early career included volunteer positions providing IT and security consulting, demonstrating a commitment to technology and community service. Chris holds a Bachelor of Science degree in Computer Science from Western Governors University.

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