Mohammed Jaffer

Mohammed Jaffer has a diverse work experience spanning various companies in the technology industry. Mohammed'smost recent role was as a Manager of Customer Success at Arrikto, where they effectively managed key enterprise customers and generated $8 million in ARR. Prior to that, they worked at Qubole as the Manager of the Customer Success Team, overseeing a $35 million ARR book of business. Before that, Mohammed held the position of Senior Client Service Manager II at Akamai Technologies, where they managed a portfolio of AT&T partner accounts and achieved a renewal rate of 100%. Mohammed also worked as a Regional Sales Manager at Aryaka Networks and as a Senior Client Service Manager at Akamai Technologies. Mohammed's early career experience includes a role as a Senior Sales Consultant at AOL, where they retained customers and trained new hires in Sales Call Center procedures. Overall, Mohammed has a strong background in customer success and sales, consistently driving growth and retention.

Mohammed Jaffer completed a Master's Degree in Customer Relationship Management at Symbiosis Centre for Distance Learning (SCDL) from 2013 to 2014. Prior to that, they obtained a Bachelor's degree in Marketing from Baldwins Methodist College in Bangalore. Mohammed completed their high school education at Eastwood High School. In addition, Mohammed Jaffer holds a certification in BUSINESS ENGLISH from the British Council, which they obtained in April 2010.