Ken Glenwright has extensive experience in change and configuration management across various organizations, including Hewlett-Packard, BT Global Services, Capita IT Professional Services, and Leonardo DRS. Key roles include Configuration Manager and Change Manager, with notable involvement in programs such as OPMIS and the Disclosure Scotland PVG programme. Ken has held leadership positions focusing on ITIL processes and has served as a Business Analyst and ITIL SME for NATO Communications and Information Agency. Education includes a Bachelor of Arts in Philosophy from the University of Ulster and a Post Graduate Diploma in Computer Based Information Systems from Sunderland Polytechnic. Currently, Ken works as a Change Manager for Arriva Group, emphasizing ITSM processes.
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