Sheila Díaz

Sheila Díaz has a diverse work experience starting in 2009 as a waitress at Frescco Restaurantes. Sheila then moved on to become a restaurant manager at Shibui Bilbao from 2010 to 2011. In 2014, they took on the role of restaurant manager at A Comer Y Punto. In 2015, they joined Gran Hotel Domine, where they worked in various roles including Events & Groups Department Internship, Corporate Sales and Events Executive, and B2B Sales & Events Manager until 2019. From 2019 to 2020, Sheila worked as a B2B Sales Specialist at Vincci Hoteles. Currently, they hold the positions of B2B Account Executive and B2B Senior Account Manager at EasyPark Group, starting in 2021 and 2022 respectively.

Sheila Díaz has a diverse education history. Sheila obtained a Master of Business Administration (MBA) degree in Marketing & Sales Management from EAE Business School in 2019. Prior to that, they attended the Università degli Studi di Perugia from 2014 to 2015, where they studied Business Administration, Management, and Operations. From 2011 to 2016, they pursued a Licenciatura degree in Administración/Gestión hotelera at the University of Deusto.

In addition to their formal education, Sheila has also obtained several certifications. In January 2020, they received a certification in Customer Service and Complaint Management from Hotel-lo (Hotel Management Solutions). In March 2019, they obtained a certification in Personal Branding from the same institution. In January 2019, they completed a certification in Leadership and Team Management from HOBETUS. Sheila also holds certifications in Customer Experience from MAVI NUEVAS TECNOLOGIAS SL, in Protocol from Hotel-lo (Hotel Management Solutions), and in CAE (Certificate in Advanced English) from the University of Cambridge, which they obtained in November 2010.