Madison C.

Enterprise Client Success Team Lead at Arrive Logistics

Madison C. has a diverse work experience spanning various industries. Starting in 2017, they worked as a Cashier at both Chick-fil-A-Franchise and Shipley Do-nuts. In 2019, Madison interned at Petsmart Distribution Ctr, where they designed a process to improve the identification of damages on the receiving dock. At Bradley University from 2017 to 2018, Madison served as a Resident Advisor, providing support and conflict resolution to 40 college students. In 2020, Madison joined Arrive Logistics as a Coverage Specialist, securing capacity for important loads and communicating with customers about shipment statuses. They later transitioned to the role of Account Coordinator, where they scheduled shipments and collaborated with carrier partners. In 2021, Madison became an Account Executive, responsible for providing prompt updates to customers and generating solutions for sourcing capacity. Currently, they serve as the Enterprise Client Success Team Lead at Arrive Logistics, coaching and developing a team while overseeing operations for enterprise-level customer accounts.

Madison C. pursued a Bachelor's Degree at Bradley University's Foster College of Business from 2016 to 2020. Their double major was in International Business and Global Supply Chain Management, with a minor in Management and Leadership. Prior to that, they attended Westlake High School from 2012 to 2016.

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Timeline

  • Enterprise Client Success Team Lead

    November, 2021 - present

  • Account Executive

    January, 2021

  • Account Coordinator

    October, 2020

  • Coverage Specialist

    September, 2020