arrivia is an international travel and lifestyle organization with a global network of corporate, leisure, and affinity-based alliance partners. It provides cruise and travel programs, membership reward programs, and cruise and vacation fulfillment services to major corporate brands.

Travel & Leisure

arrivia

arrivia's headquarters in Scottsdale, AZ, United States

Mike Nelson

Trevor Steege

Jeff Zotara

Daren Calvin

Ganesh Baskaran

Justin Skagen CPFPP

Josh Calsyn

Ross Crowder

Diane Smith

David Canen

Kevin Schneider

Cindi Dutton

Shawn Sandy

John Williams

The Operations team at arrivia oversees the management and execution of various operational functions across the company’s global network. This includes maximizing operational efficiency, managing contact centers, executing program management, strategizing and implementing product operations, maintaining revenue integrity, and ensuring smooth IT, site, and supply operations. The team collaborates closely to streamline cruise and vacation fulfillment services, uphold client service standards, and continuously improve global travel and lifestyle programs for their alliance partners.

Operations

The Sales and Account Management team at arrivia is responsible for driving sales, managing client relationships, and overseeing the successful delivery of travel and lifestyle programs. They work on business development, membership package sales, and strategic partnerships to expand the company's global reach. Key functions include managing key accounts, developing client solutions, and optimizing resort and cruise packages for corporate and individual clients.

Sales and Account Management

This department is responsible for driving revenue through direct customer engagement and managing sales operations.

Sales Authority

The Software Engineering Team at arrivia is responsible for designing, developing, and maintaining the company's travel and lifestyle digital platforms. They ensure the seamless operation of cruise and travel programs, membership reward systems, and vacation fulfillment services. The team includes roles such as platform engineers, software engineering managers, and lead developers, all working collaboratively to deliver innovative solutions and support for the broad network of arrivia’s corporate and leisure partners.

Software Engineering Team

This department focuses on sales, consultation, and customer service related to cruise and travel offerings.

Cruise Sales and Services

The Leadership Team at arrivia is responsible for guiding the strategic direction of the company, ensuring operational excellence, and fostering innovation across travel and lifestyle services. Comprising executives from key areas such as account management, marketing, and operational efficiency, they collaborate to enhance member experiences, drive sales initiatives, and expand global partnerships, ultimately positioning arrivia as a leader in the travel industry.

arrivia

Org chart

Teams

Operations

Sales and Account Management

Sales Authority

Software Engineering Team

Cruise Sales and Services

Leadership Team

Offices

arrivia

Org chart

Teams

Operations

Sales and Account Management

Sales Authority

Software Engineering Team

Cruise Sales and Services

Leadership Team

Offices

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