Stephen Hancock is an experienced professional in sales engineering and product support, currently serving as EMEA SE for Symantec & Carbon Black at Arrow Electronics since May 2025. Prior to this role, Stephen worked as a Senior Sales Engineer at iboss, where the focus was on promoting a full SASE ZT platform and aiding organizations in adopting a Zero Trust methodology. Experience at Symantec as a Presales Engineer involved technical sales support, while earlier roles included Product Support Specialist positions for both Symantec and Blue Coat Systems, providing assistance with technical support cases and customer queries. Stephen’s career also includes a role as a Senior Customer Support Engineer, overseeing support for Bluecoat products, and network-focused positions at KCOM and Siemens Network Systems Ltd.
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