Brenna Stroud is a seasoned operations and customer success professional with extensive experience in enhancing operational efficiency and customer satisfaction across various sectors. At Shellis News, Stroud served as Operations Leader in Sales Development, overseeing operations for four locations and implementing customer success strategies. At Sheraton Atlanta Hotel, Stroud excelled as Executive Meeting Manager, managing significant event budgets and achieving a customer satisfaction rate exceeding 90% for four years. Most recently, Stroud held the position of Logistics & Operations Specialist at D&S Elite Transport, where strategic management of logistics and vendor relations resulted in improved service for enterprise partners. Currently serving as a Customer Success Associate at ArrowStream, Stroud continues to leverage expertise in operations and customer success to drive engagement and performance. Stroud holds a degree in Business Administration and Management from Georgia State University.
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