JM

Jay Moon

Chief Customer Officer at ArrowStream

Jay Moon is an experienced professional with a diverse work history. Jay currently holds the position of Chief Customer Success Officer at ArrowStream, where they are responsible for managing supply chains and optimizing supply chain efficiency for corporate restaurant operators. Prior to their current role, Jay served as the Head of Operations at 86 Repairs, a repair and maintenance management platform for the restaurant industry. In this role, they provided data-driven insights and support to help restaurants control their facilities and reduce costs. Before that, Jay held multiple positions at GrubHub, including Vice President of Restaurant Fulfillment, where they played a key role in shaping business strategy and driving operational growth. Jay also served as the Director of Operations at GrubHub, leading the operational transition plan of Campusfood.com to GrubHub. Jay's earlier career includes roles as Vice President of Operations at Campusfood.com/Allmenus.com/Dotmenu.com, and Senior Project Manager/Graphics Coordinator at C4 Active Media/EasySoft Inc. Jay also worked as an Assistant Art Director at Tenth Avenue Editions. Jay brings a wealth of experience in operations, strategy, and leadership to their current role.

Jay Moon pursued a Bachelor of Science (BS) degree in Fine and Studio Arts from New York University, completing the program between 1993 and 1997. In addition to their formal education, Jay obtained a certification as an ArrowStream Certified Professional Assessment from ArrowStream in August 2022.

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Timeline

  • Chief Customer Officer

    April, 2022 - present

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