Chris Ward is an accomplished Director of Service Operations with extensive experience in home services and route services management. They have a robust background in P&L management, sales management, call center operations, and project management, having led teams and optimized operations across multiple locations. Chris developed and implemented key performance indicators and operational procedures that became standards for nationally recognized organizations. Their experience includes transitioning businesses to mobile technology and overseeing after-sales support solutions for the appliance industry. Currently, Chris serves as General Manager at American Residential Services.
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