Heather Goich possesses extensive experience in service delivery and business operations, currently serving as a Service Delivery Manager at Artech L.L.C. since July 2015. Prior roles at Artech include Business Operations Specialist, Talent Management Specialist, and System Administrator. Previous experience includes a position as a Technical Support Specialist at IBM from February 2014 to June 2015, and a Front Office Manager at Residence Inn by Marriott from March 2010 to January 2014. Early career roles include Pharmacy Technician at Giant Eagle and Sales Associate at LA Fitness. Heather Goich holds an Associate of Science degree in Tourism and Travel Services Management from Pittsburgh Technical College (2004-2006) and a high school diploma from Otto-Eldred High School (1998-2004).
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