Roosevelt Hatcher is an experienced IT professional with a strong background in desktop support and technical services. Since June 2013, Roosevelt has served as a Desktop Support Technician II at HealthSouth, focusing on second-tier support for hardware and software issues and contributing to the migration from Windows XP to Windows 7. Roosevelt has also worked with Go2IT Career Connections and Artech Information Systems since March 2007, providing comprehensive hardware and software installations, imaging, deployment, and various support services for clients statewide. Prior experience includes a role as a Help Desk Analyst at Southern Company and a Technical Service Officer at Wells Fargo, where Roosevelt provided troubleshooting and support for a wide range of software applications and bank products. Education includes training at New Horizons Computer School and studies at the University of Alabama at Birmingham.
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