Andre Narcesse is a seasoned customer service and experience leader with over 15 years at Zappos, where they transitioned from supervisory roles to Program Manager II. Currently, they serve as the Director of Customer Care at Artesian Spas, focusing on enhancing operational efficiency and empowering teams. Andre holds a Bachelor of Arts in Criminal Justice from the University of Nevada-Las Vegas, earned in 2007. Passionate about customer-centric strategies, they are dedicated to fostering a culture of excellence within their teams.
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