Cathi Odtohan is a seasoned professional with extensive experience in sales and technical support. Currently employed as an SMB Account Executive at Articulate since April 2021, Cathi leads prospects through the sales process using the Challenger Sales methodology, conducts needs analyses, and produces sales quotes while collaborating with other teams to enhance customer experiences. Prior to this role, Cathi served as a Sales Support Specialist at Articulate, where responsibilities included managing live sales support and improving customer self-service options. Cathi's background also includes roles as a COVID-19 Contact Tracer/Case Manager at the Archdiocese of Chicago, and a Systems Administrator at Erikson Institute, with a comprehensive history in network management and technical support dating back to 1993 at organizations such as Metamor Technologies and New Horizons Computer Learning Center. Cathi holds a Bachelor of Arts in Communications from the University of Michigan.
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