Joanna Roecker currently serves as a Customer Success Manager at Articulate since December 2023, leveraging expertise in customer relationship management. Previously, Joanna worked as a Sales Development Representative at ZipRecruiter from July 2022 to January 2024, where responsibilities included nurturing customer relationships and educating prospects on product offerings. Prior experience includes serving as an Educator at lululemon from May 2021 to December 2022, focusing on customer engagement and sales strategies, and a role as Front Desk Staff at SoulCycle Inc., contributing to a significant increase in ridership and profitable marketing initiatives. Joanna holds a Bachelor of Arts in Political Science and Government from California State University - East Bay.
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