Michael Marcos has over a decade of experience in customer support and technical support roles, currently serving as a Customer Support Product Liaison at Articulate since March 2018. Prior positions at Articulate include Tier 3 Senior Support Engineer, Support Team Lead, and Tier 2 Senior Customer Support Engineer. Before joining Articulate, Michael worked at SeaChange International from August 2010 to November 2017, progressing from Technical Support Engineer I to Technical Support Engineer II. Michael holds a Bachelor of Science in Computer Science from Informatics International College, earned between 1999 and 2003.
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