Steve Gregorio is an accomplished professional in customer success and account management with extensive experience in the SaaS industry. Currently serving as the Manager of Customer Success at Articulate since August 2021, Steve previously held key leadership roles at Baker & Taylor, where highlights include launching a $5M digital product and leading international teams to support over 25,000 customer cases annually. Steve's experience also encompasses directing various customer management departments and enhancing operational efficiencies. With a foundation in managing large teams and extensive training operations at Follett Software, Steve has consistently driven revenue growth and improved customer satisfaction throughout a career spanning over two decades. Education was attained at Illinois State University.
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