Artiwise is an AI-powered Customer Experience Management (CXM) platform that helps companies transform scattered customer feedback into clear, actionable strategies. Our mission is to create sustainable customer satisfaction with Artificial Intelligence through enhancing customer experience and driving measurable business impact.

At the heart of Artiwise lies a commitment to turning the voice of the customer into meaningful action. Unlike fragmented tools, our platform provides a holistic view of experience, unifying every piece of feedback across call center calls, surveys, online reviews, chatbots and social channels. This all-in-one approach enables faster decisions, seamless collaboration between departments, and the foundation for long-term customer satisfaction.

With end-to-end journey tracking, Artiwise connects each step of the customer lifecycle—from purchase to post-sales service—into a single, unified story. Our AI-driven analysis not only uncovers why certain processes succeed or fail but also guides teams toward adopting the most effective strategies. Our advanced VoC and CX analytics reveal the topics, sentiments, and root causes that shape customer perceptions as well as showing which areas you need to invest in order to increase customer satisfaction and enhance experience.

Retention is strengthened through churn analysis which allow brands to identify risks before they materialize and secure stronger relationships. Every improvement is tied to measurable business outcomes, meaning companies can finally quantify the ROI of customer experience stories.

Going beyond insights, Artiwise’s Action Planner transforms findings into impact by assigning tasks, setting deadlines, and prioritizing actions across departments. This ensures that identified problems translate into concrete, trackable improvements while creating a customer centric culture.

Artiwise

Fatih Samet Cetin

This department focuses on analyzing data to derive insights and support decision-making across the organization.

Data Analytics

This department focuses on analyzing and interpreting data to support decision-making and improve organizational performance.

Data Analysis

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

This department focuses on analyzing business needs and providing insights to drive strategic decisions.

Business Analysis

This department focuses on enhancing customer satisfaction and managing customer relationships effectively.

Customer Operations

This department focuses on designing, developing, and enhancing products through user experience and technology integration.

Artiwise

Org chart

Teams

Data Analytics

Data Analysis

Software Development

Business Analysis

Customer Operations

Product Development

Offices

Artiwise

Org chart

Teams

Data Analytics

Data Analysis

Software Development

Business Analysis

Customer Operations

Product Development

Offices

Related companies