Boukhalfa Walid is a Senior Client Services Lead and IT Manager with extensive experience in local and global IT support, project leadership, and systems administration. Currently, they oversee IT support for ARUP employees, manage critical global incidents, and collaborate with international teams to enhance operational efficiency. With proficiency in Azure management and Office 365 administration, Boukhalfa ensures compliance and resolves technical challenges effectively. They have a background in customer service, leadership roles in Toastmasters International, and have held positions in various IT organizations, optimizing resources and training employees for technical proficiency. Boukhalfa's education includes a degree in Computer Technology Engineering and Network Administration from Université de Sfax.
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