Gavin Hunt

Gavin Hunt is currently a Service Manager at Arup, where they oversee a team of Service Desk analysts supporting 20,000 colleagues. Previously, they served as an Incident Problem Manager at De La Rue, managing root-cause analyses and the Major Incident Management process. Gavin has also worked as a Service Assurance Lead at BT, focusing on problem management and performance improvement. Their early career included IT support for South Tyneside Council and 2nd line infrastructure support at HP UK.