Isha Goyal is an experienced professional currently working in the Customer Care Team at ArvatoConnect since February 2024. Previously, Isha held roles as a Customer Care Advisor at Amazon from August 2020 to December 2020 and as a Sr Executive at Amazon from October 2012 to December 2014. Additionally, Isha served as a Senior Practitioner at IBM between July 2012 and November 2014, focusing on records, reports, and account maintenance. Isha possesses expertise in various testing methodologies, including System Requirement Analysis, GUI Testing, and User Acceptance Testing, and has a background in creating quality assurance documentation. Isha holds a Master of Business Administration (MBA) in Human Resources Development from Symbiosis Centre for Management Studies, Pune, and a Bachelor's degree in Business/Commerce from Delhi University.
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