Ellen Bland

Ellen Bland is an experienced professional in customer service and management, currently serving as the Director of Customer Experience at Arxada since January 2024. Prior to this role, Ellen worked as a Management Consultant at Service Evolution LLC from June 2019 to January 2024. Ellen's extensive background includes leadership positions such as Customer Service Leader at Infineum USA LP, Director of Customer Service at Avantor Performance Materials, and Director of Customer Service at Honeywell Performance Materials and Technologies, where responsibilities included leading customer service for a $3.8 billion business across ten countries. Ellen holds a Master of Science in Business Management with a focus on Organizational Change from the College of St. Elizabeth and a Bachelor of Arts in Communications from William Paterson University of New Jersey.