Anna S. is an experienced professional in customer support and education, currently serving as Customer Education Manager at Asana since May 2022. Previous roles at Asana include Customer Education Training Specialist and User Operations Specialist, where responsibilities involved addressing customer concerns across various topics in a fast-paced, multi-national environment. Prior to Asana, Anna worked at Covalen as a Customer Support Executive, focusing on troubleshooting and resolving customer issues while maintaining high-quality service. Anna's career began as a Residential Youth Support Worker at CJD Christliches Jugenddorfwerk, where management and coordination of support processes were key. Educational qualifications include a degree in Addiction Therapy from Gesamtverband für Suchthilfe and a Bachelor of Arts in Social Work from the University of Cooperative Education Breitenbrunn.
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