Brian Wan is a Senior Machine Learning Engineer with a decade of experience in building production-grade machine learning systems and scalable data pipelines. Currently at ASAPP, they focus on multi-agent workflows and generative AI solutions for enterprise contact centers. Previously, Brian worked at DXC Technology, where they developed machine learning systems for healthcare, and at IBM, creating recommendation systems utilizing AI technologies. They hold a Master's degree in Software Engineering from Carnegie Mellon University and a Bachelor of Science in Computer Science from UC Santa Barbara.
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