ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.

Analytics

Software

ASAPP

ASAPP's headquarters in New York, NY, United States

The Mountain View office focuses on strategic partnerships, product management, legal oversight, and IT support.

Mountain View

This department is responsible for managing and supporting technical infrastructure, project management, and recruitment in the IT domain.

IT Services

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

This department focuses on developing, implementing, and optimizing machine learning algorithms and models to solve complex problems.

Machine Learning Engineering

This department focuses on managing and enhancing products through analytics, engineering, marketing, and design.

Product Development

This department focuses on advancing knowledge and technology through innovative research and engineering efforts.

Research and Development

The Investment and Governance team at ASAPP is responsible for overseeing the company's financial investments and strategic direction. This team collaborates with board members and investors to ensure effective governance practices, alignment with growth objectives, and the optimal allocation of resources to enhance the development of ASAPP's AI-driven products and platforms. Their efforts contribute to maintaining investor confidence and fostering long-term value creation.

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Other teams

Software Engineering

Machine Learning Engineering

Product Development

Research and Development

Investment and Governance