ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.

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ASAPP

ASAPP's headquarters in New York, NY, United States

The Technical Recruitment and Engineering team at ASAPP is responsible for attracting, selecting, and onboarding top-tier engineering talent to drive innovation in AI-driven customer experience solutions. Their efforts ensure that the company builds a highly skilled workforce capable of developing cutting-edge software that enhances efficiency and productivity across organizations. Collaboration within this team fosters a strong engineering culture essential for maintaining ASAPP’s competitive edge in the tech industry.

Technical Recruitment and Engineering

The Leadership Team at ASAPP is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments. Comprised of key executives including the CEO, Chief Scientist, and Chief Legal Officer, this team collaborates to drive innovation in AI technology and enhance the ASAPP CXP platform, while also navigating legal and ethical considerations in the deployment of AI solutions. Their collective oversight fosters a culture of excellence and positions ASAPP as a leader in transforming customer experience through advanced automation and machine learning.

Leadership Team

The Sales and Business Development team at ASAPP is responsible for driving revenue growth through strategic partnerships and client acquisition. This team engages with potential customers to showcase the capabilities of the ASAPP Customer Experience Performance platform, working to understand their needs and demonstrate how ASAPP's AI-driven solutions can enhance their operational efficiency. By collaborating with internal stakeholders, the team develops tailored sales strategies, supports deal negotiation, and ensures a seamless onboarding experience for new clients.

Sales and Business Development

The Finance and Legal Team at ASAPP is responsible for managing the company's financial operations and ensuring compliance with legal regulations. They oversee budgeting, financial analysis, and reporting while also providing strategic legal guidance to support business decisions and safeguard the company's interests. This team plays a crucial role in facilitating sustainable growth and mitigating risks in the rapidly evolving AI and technology sectors.

Finance and Legal Team

The Investment and Governance team at ASAPP is responsible for overseeing the company's financial investments and strategic direction. This team collaborates with board members and investors to ensure effective governance practices, alignment with growth objectives, and the optimal allocation of resources to enhance the development of ASAPP's AI-driven products and platforms. Their efforts contribute to maintaining investor confidence and fostering long-term value creation.

Investment and Governance

The Product and Marketing Team at ASAPP is responsible for driving the strategic vision and execution of the company's AI-driven solutions. They oversee the development and enhancement of the CXP platform, ensuring it meets customer needs while effectively positioning ASAPP's offerings in the market. This team collaborates closely on product features, marketing campaigns, and growth initiatives to maximize user engagement and drive business success.

Product and Marketing Team

The Customer Experience and Solutions team at ASAPP focuses on enhancing the performance and efficiency of contact center operations through innovative AI-driven strategies. This team collaborates to develop and implement the CXP platform, ensuring that customer care and sales agents are equipped with real-time insights and actions to optimize their interactions. By leveraging machine learning and continuous data analysis, they aim to elevate the overall customer experience while streamlining workflows and driving productivity across the organization.

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Leadership Team

Sales and Business Development

Finance and Legal Team