Dwayne Queen currently serves as Vice President of Rewards Partnerships for the Americas at Ascenda since July 2025. Previously, Dwayne was Head of Customer Engagement, Loyalty and Partnerships at Aeromexico from October 2021 to January 2024, where transformational efforts enhanced customer experience through integrated digital platforms and innovative loyalty strategies. With a long tenure at Delta Air Lines from April 2009 to December 2023, Dwayne held multiple leadership roles, including Director of Aeromexico Loyalty and General Manager of Airline International Partnerships and Consulting, focusing on loyalty program modernization and strategic partnerships. Earlier roles at Delta involved driving revenue growth and managing international partnerships, alongside a successful tenure as a Franchise Owner at Curves. Dwayne holds a Bachelor's degree in Business Administration and Management from the University of Florida.
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