Monica Stehr is an experienced Product Owner and currently serves as the Director of Client Experience and Contact Center Technology at Ascensus. With a strong background in Operations, Service, and Sales, they specialize in leveraging technology to enhance service scalability and drive organizational transformation. Monica oversees the development and optimization of CRM platforms, integrating AI-driven automation while collaborating closely with business leaders and IT teams to meet diverse organizational needs. Their previous roles at Ascensus included various positions in technology support, business development, and marketing.
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