ASD is a provider of funeral home answering services.

Consumer Services

Services

Telecommunications

ASD's headquarters in Media, PA, United States

Martin Czachor Sr

Kathy Kelley

The Operations Team at ASD is responsible for overseeing the efficient functioning of the call center that provides funeral home answering services. They manage call specialists, ensure staff training and development, and maintain high standards of customer service. Additionally, the team focuses on operational improvements and support for both clients and team members, ensuring a compassionate and professional response in sensitive situations.

Operations Team

The Sales and Client Management Team at ASD is responsible for building and nurturing relationships with funeral homes, ensuring they receive exceptional service and support. This team manages client accounts, provides tailored solutions, drives sales initiatives, and works to identify opportunities for growth, all while maintaining high levels of customer satisfaction. Their collaborative efforts help to position ASD as a trusted partner in the funeral service industry.

Sales and Client Management Team

This department handles customer inquiries, provides assistance, and resolves issues to enhance customer satisfaction.

Customer Support

The Finance and Human Resources Team at ASD manages the company's financial health while ensuring a positive work environment. They oversee budgeting, financial planning, and accounts receivable processes, alongside recruitment, employee relations, and compliance with labor regulations. By aligning financial strategies with human resource initiatives, they support ASD’s mission of delivering compassionate funeral home answering services.

Finance and Human Resources Team

The Technical and Creative Team at ASD is responsible for developing innovative software solutions that enhance the efficiency and reliability of funeral home answering services, while also focusing on the user experience. They collaborate to implement advanced technologies, analyze data to optimize service delivery, and design intuitive interfaces that resonate with both funeral homes and their clients. Together, they ensure that the technological offerings are not only functional but also creatively aligned with the sensitive nature of their services.

Technical and Creative Team

This department provides essential administrative assistance and management support across various functions.

ASD

Org chart

Teams

Operations Team

Sales and Client Management Team

Customer Support

Finance and Human Resources Team

Technical and Creative Team

Administrative Support

Offices

ASD

Org chart

Teams

Operations Team

Sales and Client Management Team

Customer Support

Finance and Human Resources Team

Technical and Creative Team

Administrative Support

Offices

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