Chris R. is currently the Senior Service Lifecycle Manager at Asda, where they leverage over 20 years of IT Service Management expertise across diverse industries. Previously, Chris held leadership positions at Fundamentals First Ltd and was the Head of IT Service and Support at Covéa Insurance. Chris has successfully led major ITSM transformation projects, achieving significant improvements in service levels and operational efficiencies. Educated in Business Information Systems Management, Chris combines a customer-first approach with a strong focus on continuous improvement and stakeholder engagement.
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