John Lewis is a Senior Manager of Omnichannel Customer Support at Asda, where they drive customer experience enhancements through digital service strategy and people management. With over 15 years of experience in large-scale telecommunications, John has held roles ranging from Channel Development Manager at Sky to Consultant at Three, specializing in business transformation and contact centre development. John earned a Bachelor of Science in IT/Computer Studies with First Class Honours from Glasgow Caledonian University. Outside of work, they enjoy exploring Scotland, documenting experiences through photography, and connecting with others professionally.
Location
Glasgow, United Kingdom
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