Sarah Young is a Customer Insight Manager at Asda, bringing ten years of experience in customer satisfaction, perception tracking, and leading end-to-end research projects. They have managed customer satisfaction programs and mystery shopper initiatives to enhance customer service across various business functions. Previously, Sarah held roles including Pricing Analyst Lead and Project Administrator, where they delivered actionable insights and managed pricing strategies. Sarah earned a Bachelor of Science in Psychology from the University of Leicester, graduating with honors.
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