Oscar Galvis is an experienced professional in customer experience and service management with a current role as Coordinador de CX at Asertec Seguros since October 2018. Prior positions include Asesor de Canales at Asertec Seguros and Oficial de Calidad de Servicio at Diners Club del Ecuador from December 2011 to September 2018. Oscar's early career featured a role as Responsable de marketing at Aseguradora del Sur. Educational qualifications include certifications in Emotional Customer Service, Customer Management, Customer Journey Mapping, and Neuromarketing from institutions such as IZO and Universidad de los Hemisferios. Academic background includes a degree from Universidad de Las Américas (EC).
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