Jaime Sanchez

Head Of Call Center Digitization

Jaime Sanchez is an accomplished professional with extensive experience in call center digitization and robotic process automation (RPA). Currently serving as the Head of Call Center Digitization at ASISA since January 2021, Jaime previously held managerial roles at EY and Avalora Tecnologías de la Información, where responsibilities included the planning and management of RPA teams and the analysis of cloud platforms for consulting services. A former Business Consultant at Grupo Unísono, Jaime contributed to process automation and BPM transformation in the telecommunications sector. Early in the career, Jaime worked with Price Waterhouse Coopers and Telefonica Soluciones, focusing on project development and sales outsourcing. Academic credentials include a degree in Business Process Management for Digital Transformation from Universidad Internacional de La Rioja, a Programa Superior en Big Data & Business Analytics from Escuela de Organización Industrial, and a BSc in Computer Engineering along with a Master's in Management and New Technologies from Universidad Francisco de Vitoria.

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Madrid, Spain

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