Arnela Masic is currently a Product Delivery Manager at ASML, where they focus on improving business operations to enhance customer value. Prior to this role, Arnela served as a Service Value Creation Manager and CS Customer Focus Manager at ASML, leading significant transitions in service delivery models. They also gained valuable experience as a graduate intern at Ampelmann Operations, where they worked on a master's thesis related to offshore systems. Arnela's dedication to education is evident from their time as an Ambassadress for University Fund Delft, where they inspired high school students to pursue technical studies. They hold a Bachelor's degree in Mechanical Engineering from Technische Universiteit Delft and have furthered their education through various master's programs.
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