Heidi Baas is an experienced technical communication professional with a robust background spanning over two decades. Career highlights include roles as Technical Writer and Consultant at several companies, including Tellabs and ASML, where the current position is held as Technical Author since July 2018. Additionally, Heidi has served as Vice President at Société Générale, focusing on Audit & Issue Management alongside technical writing responsibilities, and as Vice President at JPMorgan Chase & Co. specializing in Global Technology Risk and Controls. Academic credentials include a Master of Arts in Professional Writing with an emphasis in Technical Communication and a Bachelor of Science in Speech Pathology, both obtained from Illinois State University.
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