Lauren Katzive

Lauren Katzive is an experienced technical writer with a specialization in documentation for software related to integrated circuit lithography, email security, and internet security. Katzive's career includes roles as a Staff Writer at Brion Technologies, where responsibilities included creating new documents and maintaining existing ones using DITA and FrameMaker, as well as writing Field Service hardware installation manuals. As the Founder and Principal of an On-site Technical Support Business since 2003, Katzive provides comprehensive technical support for both PCs and Macs. Previous positions include Contract Technical Writer at Sendmail and Principal Technical Writer roles at Axway and Tumbleweed Communications, focusing on documenting complex software solutions and leading initiatives for single-sourcing documentation. Katzive holds a Certificate in Technical Writing from De Anza College and has additional education from the University of California, Santa Cruz.