Lucas S. is a Brazilian living in the Netherlands, currently working as a Customer Support Infrastructure, Architecture, Security, and Support domain expert at ASML since February 2022. Prior to this role, they gained experience at SWIFT from 2019 to 2022 as a Customer Support Engineer, where they focused on messaging and technical support for key clients in Europe, the Middle East, and Africa. Lucas also worked at GoDaddy as a Sales & Support Consultant and Advanced Technical Support representative from 2017 to 2018, providing assistance to Brazilian customers. They hold a Bachelor's degree in Mechatronics Engineering from Universidade Federal de São João del-Rei and a C1-level English certificate from Griffith College Limerick. Lucas enjoys troubleshooting and continuously seeks to improve customer support processes while expressing a passion for travel, cooking, and socializing.
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