Wil Ortiz is an experienced professional with a robust background in customer support and engineering management at ASML since January 1995. Currently serving as a Competency Engineer Manager, Ortiz oversees all customer support operations in Arizona and collaborates with the ASML Account Team to implement strategic corporate objectives. Prior roles include Service Engineering Manager and Customer Support Regional Manager. Previously, Ortiz led the Northern Telecom customer account in Canada as a Customer Support Engineer. Ortiz's military service as a U.S. Army Mortar Infantryman included participation in the 1991 "Desert Storm" and earned recognition with the Army Commendation Medal and the Army Combat Infantry Badge. Educational qualifications include a Master of Business Administration from the W. P. Carey School of Business at Arizona State University and a degree in Electronics Engineering Technology from DeVry University.
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