Emmanuel Palmieri

Global Helpdesk Manager

Emmanuel Palmieri has extensive experience in technical support and helpdesk management, currently serving as Global Helpdesk Manager at Asmodee since April 2017, after progressing through roles such as Help Desk Manager and Technicien support. Previously, Emmanuel worked for HELPLINE, where responsibilities included handling VIP user requests, organizing stock, and managing incident resolution from 2010 to 2017. Earlier experience includes a position as Technicien support at ACK from 2006 to 2010, focusing on user requests and incident management. Emmanuel holds a BTS in Technicien de maintenance informatique from ISCIO Orsay and a TOEIC certification in English as a Second Language from Lingueo. Additionally, Emmanuel possesses a BEP in Accounting from Lycée Henri Poincaré.

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