Subramanya

Subramanya BS has extensive experience in operations and customer relationship management, currently serving in operations at Aspire since April 2022. Prior to this role, Subramanya held various positions at HP from October 2007 to April 2022, including Customer Relationship Management Team Lead, Customer Relations Manager, Remote Escalation Specialist, and Lead Technical Specialist. Key accomplishments include significant improvements in customer satisfaction metrics, reduction of complaint counts, and enhancements in operational efficiency such as reducing refund turnaround time. Subramanya also possesses a BSc in Computer Science from Bhandarkars Arts and Science College and has successfully trained and led teams to optimize customer service and retention.