Fahad Malik

Fahad Malik has a diverse work experience starting from 2006. Fahad worked as a Customs Analyst at Descartes Systems Group from September 2006 to October 2009, where they analyzed and reviewed brokerage information, routed data to correct brokerage parties, and inputted data into the system to submit proper information to customs. From 2010 to 2012, Fahad worked at IBM as a Technical Helpdesk/Customer Service Representative. Their responsibilities included handling incoming calls from users, assisting with IT questions, creating and maintaining user accounts, and engaging 2nd level teams during severe outages. Fahad then joined Jonas Software in 2014, where they held the role of a Project Coordinator/Web Product Trainer until November 2019. Fahad oversaw multiple small to mid-scale projects simultaneously, held kickoff meetings with clients to discuss project scope and risks, updated clients on project status, and ensured timely project completion. In addition, Fahad led a team for overseeing the online payment module transition for over 400 clients and worked on various other projects such as module migrations, ingress and egress projects, and creating documentation. Fahad worked as a Process Improvement Specialist at OZZ Electric Inc. from December 2020 to May 2021 and as a Product Trainer from May 2021 to October 2022. Currently, Fahad is employed as a Project Manager at Aspire Software, starting in October 2022.

Fahad Malik pursued a project management field of study at the University of Toronto Scarborough from 2019 to 2021. Additionally, they obtained several certifications from LinkedIn, such as "Betty Liu on Career Success," "Comparing Agile versus Waterfall Project Management," "Learning to Teach Online," "15 Secrets Successful People Know about Time Management (getAbstract Summary)," "Project Management Foundations: Requirements," and "Project Management Simplified" in 2020. It is unclear if Fahad attended any other educational institutions, as there is no specific start or end year mentioned for Seneca College.