Andressa Fernandes has a solid background in customer support and management, with experience at Micks from February 2019 to June 2024 as an Analista de suporte ao cliente, where responsibilities included assisting clients and external technicians in service delivery and equipment configuration. Currently, Andressa serves as Gerente de atendimento ao cliente at Assertiva, focusing on providing efficient solutions and ensuring positive customer experiences since June 2024. Education includes a high school diploma from Colégio Modelo Luis Eduardo Magalhães, completed in 2020.
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