Leonardo MacEdo

Leonardo Macedo has significant experience in Salesforce analytics and business analysis, currently serving as an Analista Salesforce Pleno at Assertiva since October 2018. Responsibilities include managing access controls, improving tool functionality, and creating various Salesforce components such as flows, reports, dashboards, and email templates. Previous roles at Assertiva encompass positions from Analista de Negócios Salesforce Jr to Supervisor de relacionamento Jr, focusing on client support and internal metrics reporting. Prior to this, experience includes positions in support and administrative roles, as well as a stint as Assistente de compras at Lar dos Velhinhos de Campinas. Leonardo holds a degree in Technology in Analysis and System Development from UNISAL and has completed relevant language studies.