Donovan Jackson

Donovan Jackson has a diverse work experience spanning over two decades. Donovan currently serves as the North America Presales Director at Assima since March 2021. Prior to this role, they worked as a Senior Solutions Engineer at Assima, Inc. starting in February 2012. In this role, Donovan supported large organizations' investments in critical business applications by providing technology and services to improve user performance and increase business efficiency. Donovan utilized Assima Training Suite's patented Thin Clone TechnologyTM to create lifelike clones of application screens that mimic live systems.

Before joining Assima, Donovan worked as a Sales Engineer at Kaplan IT / STT Trainer from August 2006 to February 2012. There, they promoted and supported the award-winning Kaplan IT learning product called STT Trainer, an enterprise-level e-learning authoring software for creating and maintaining enterprise application training and support materials.

Donovan's earlier experience includes working as an Executive IT Support at EDS @ BellSouth from April 2001 to August 2006. Donovan began their career at BellSouth as a Network Administrator/Desktop Support in September 1995, where they provided network administration and desktop support services until April 2001.

Overall, Donovan Jackson has demonstrated expertise in presales, solutions engineering, sales engineering, and IT support throughout their career.

Donovan Jackson's education history includes attending Kennesaw State University, although the specific start and end year, degree earned, and field of study are not provided.