Makeva Phelps is currently a Strategic Account Manager at AssistRx, responsible for forming strategic partnerships, managing KPIs, and serving as a trusted advisor to clients and colleagues. With previous experience as a Customer Experience Manager at Omnicell, oversight of a significant 340B program led to increased savings and enhanced client satisfaction through process analysis and reporting strategies. Prior roles include Client Services Manager at Pharmaceutical Strategies Group, Plan Benefits Auditor at Caribou Systems, and Pharmacy Patient Services Manager at Curant Health, where operational effectiveness and compliance were prioritized. Makeva began a career at Coventry Health Care, progressing from Rebate Analyst to Pharmacy Operations Specialist. An education in Business Forensics was completed at Franklin University from 2009 to 2011.
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