Associated
- Ben L.
Ben L. is a seasoned IT professional with extensive experience in applications support and service desk management. Currently serving as a Business Software Support Analyst at Associated since June 2018, Ben oversees an applications helpdesk catering to over 600 users, addressing cross-division business processes across accounting, infrastructure, and operations. Prior to this role, Ben worked as a Sr. Service Desk Technician at PC Connection / Valcom from August 2013 to September 2016, where responsibilities included managing multi-client support for ITIL certified SaaS web applications and executing maintenance deployments. Ben’s career began at Shure Incorporated, where from February 2000 to November 2012, documentation and support for SQL, MS Access, and classic ASP/.NET applications were provided and coordinated.
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Associated
Celebrating more than 60 years of providing customers with innovative solutions that optimize storage and order fulfillment operations within their supply chain, Associated understands that handling materials in the supply chain should be more than material handling. By utilizing their unparalleled experience and industry best practices, Associated is able to evaluate methods and processes for storage, order fulfillment, labor and equipment utilization and recommend practical strategies to enhance effectiveness and reduce overall cost. Featuring leading-edge engineering, fleet management and labor optimization services to complement industry-leading sales, service, rentals and parts, Associated has been the recipient of multiple awards in recognition of being a premier organization in the material handling industry. Our Mission: For Our Customers, To be their trusted partner in providing and supporting supply chain solutions, which optimize space, labor, and order fulfillment. For Our Employees, To be an employer of choice by fostering a Customer First culture that embodies respect, communication, teamwork, empowerment and career development, where outstanding performance is recognized and rewarded. For Our Suppliers: To be their preferred channel partner by providing professional representation for their industry leading solutions.
